Returns & Exchanges

At Salem Art Gallery, we want you to be completely satisfied with your purchase. If your item is not quite right, you may return or exchange eligible products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the artwork or merchandise in its original packaging, ensuring all certificates of authenticity and protective layers are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our curators inspect the returned item to ensure it is in original condition, we will issue a full refund to your original payment method within 5-7 business days.